Tim Hortons - Châteauguay

Wow super service my morning tim cooked as I asked for fast and courteous service

The personal is tired, but still freendly. I think everyone is overworked who can work today.

They don't even own an ice-cappuccino machine... I left immediately.

I took my son to the restaurant to cheer him up with a donut and some hot cocoa, but they were not serving hot chocolate. However, we tried the hot white cocoa and now we prefer it. It was delicious. I was disappointed that they didn't have cream cheese for the bagels and only provided rolls of brown paper towel instead of napkins. Despite these small issues, the service was fast, the bagels and donuts were tasty, and I enjoyed my large double double coffee.

The restaurant is consistently short-staffed. I am familiar with a few employees who work there and they are not even paid minimum wage. Some customers complain that the staff should speak French, but it is important to remember that the restaurant is located on a reserve and the staff are not required to speak French even if requested. On a similar note, being asked to speak French may make some customers feel the same way when they are unable to communicate in English and wish to be served in that language. Despite these issues, my orders have always been perfect.