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Feedback gevenPurchased a takeaway and using their menu on the Shozna website the order came to £89.50 When my wife picked it up she was charged £100.00 all but a few pence. When my wife showed them the list that we had ordered with their menu prices and what the total came to she was very politely told that they were very sorry but they had not updated their online menu and still had the cheek to charge her the £100.00 I think you will find that is actually illegal. For such a good order you would have thought they would have apologised and charged the lower price? The food was the usual excellent standard but can't for the life of me think why they think it was OK the treat a customer that way!!
We ordered takeaway and as usual fantastic food but was missing a couple of items, rang up the restaurant and they bought the missing items to out house with a free bottle of wine.
Wow, all I can say is wow. We are new to the area and asked a lady in the nail bar for a recommendation for a good Indian restaurant, and she suggested this place. Finding parking was a bit challenging, especially for those with disabilities, but as soon as we walked through the doors, we were impressed by the tasteful decor. We enjoyed the variety of pickles on the table and immediately ordered popadoms and drinks. Our food arrived promptly and was absolutely delicious - one of the best curries I have ever tasted. To top it off, we received a delicious complementary Baileys with the bill, and my husband was thrilled to receive a tray of mint chocolates.
I visited Shozna as part of a fund raising activity for a club The Ambience was Good, the food was OK without being outstanding. I did, however, have the perception that the restaurant were in a hurry for us to go empty plates being removed whilst others at the table were still eating. The most upsetting incident was at the end, when people were getting and putting on outside coats, by being barged out of the way by a very tall waiter on two occasions. The first, to which I remarked to a friend that He doesn 't take any prisoners and the second I was barged so hard that had it not been in close proximity to a chair, I would hove been knocked to the floor. The first could be put down to an accident but the second demonstrated that the waiter just couldn 't care less. Up to now, I have been a regular attendee at this restaurant since 2014 but not any more. I will not be in any hurry to return
I used to be a regular customer when it was in Strood.. and have moved away since it relocated. But jumped at the chance to meet with friends there. Certainly disappointed. Well overpriced for what you get. Staff very rude.. asked to make my order quickly and a few other unwelcome comments. I waited 5mins after announcing that we had a table booked.. then had to ask them can we sit down please whilst the other guests arrive.. this should be normal practice and I shouldn't have to ask them to show me to the table. Having one male toilet on large floor is strange.. I waited till I got home. Anyway will not be going again.. I will be going to better friendly establishments. I'll try to remember the shozna fondly the way it was in the past.