Domino's Pizza

Because this Domino’s is close to our house, we regularly order from here. The quality is very much up and down, with wrong orders being frequent and cold (ish) pizza happening regularly even though only 2 minutes drive away. We have now ordered for the last time as they did not deliver our full order. We called twice to tell them about it and was promised they would send missing item immediately. Nothing came. We have also been in contact (sent email) to Domino’s to at least get a refund of the item not delivered, but no response. This is terrible customer treatment and we will not order from here again.

We have had a few deliveries from here recently which have been poor to say the least, missing items and cold food but really fancied pizza so thought we'd give them another chance. Shouldn't have wasted our money as once again the pizza was cold. So that's it Dominos Saltney no more chances which is a shame as in the rare occasions they got it right it was lovely

This Domino's in Saltley is your typical chain restaurant but I highly recommend it for its cleanliness and helpful staff.

Ordered online and was told to collect in 10 15 minutes. On arriving at the store was told it would be another 20 minutes. After 40 minutes in the store the pizza was listed on the in store screen as 'ready ' but the guy on the till said it wouldn 't be ready for a while it 's not actually ready . I was one of several customers who were being kept waiting much longer than promised. The guy on the till didn 't know how to help he just kept saying he 'd find out what was going wrong with all the orders. A number of us had been waiting 30 minutes longer than promised and when we asked whether anyone knew where our orders were up to he couldn 't help so we asked if the manager could sort it out. He pointed to the manager (a guy in a black shirt who wasn 't taking any interest in customers he was too busy making the pizza bases). The manager was the one wiping sweat off his head then carrying on making pizza bases without washing his hands basic hygiene/ When the food arrived, the pizzas had the wrong toppings and were colder than they should have been we got the impression that pizzas were being cooked then piling up somewhere behind the counter.

On Thursday, August 19th, I was in Chester for work and decided to grab lunch at Dominos. I was served by two wonderful employees, one male and one female. They were truly exceptional and really brightened my day. They are definitely valuable assets to the company.