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Feedback gevenAwesome experience and delicious food made for a fantastic New Years Eve at The Melting Pot in Chesterfield. This was our first time dining at The Melting Pot but definitely won't be our last!!
After reading many recent reviews, my expectations were high for this restaurant. I was able to secure 5pm Saturday dinner just few days in advance. I was offered 5 course experience for my wife and kids meals for my children. Birthday celebration was to include baloons and seasonal bouquet. I did shared that it was our 1st time. We arrived on time, but had to wait to get seated. Birthday greeting on the TV adds nice touch. Once we were seated, we were given regular menus without any extra explanation. I quickly realized that table wasn’t ready as promised, as it didn’t have seasonal bouquet but roses, also one of the baloons was deflated. When I asked waiter about my reservation that included 5-course, she realized we had regular menus. We didn’t get a lot of explanation how process works and service wasn’t personable at all, considering birthday reservation. Also, service was very slow, with no regard that we had two kids with us. Cheese fondue was good and meats were well marinated. While, birthday candle for my wife was nice touch, overall desert choices were limited. Overall, we wanted to try MT for a long time. Now that we did, there are many other restaurants that provide delicious food with great service.
The service was way better than the first time we went. The food was way better than the last time we went. We was very satisfied. They made our 2nd time a much better experience
This was quite an event, glad I shared it with a good friend. Will definitely do it again.
The food was delicious as usual. It's a bit expensive but definitely worth the experience the portions are reasonable for the price. The service was good our waiter was super nice.