Mcdonald's - Chesterfield

Quarter pounder with cheese was missing the other food was cold. It also wasn’t easy to arrange a refund. Will not use again.

Incomplete order for our takeaway again. The Balsamic dressing was missing from.the chicken and bacon salad. We also ordered a cheese and chive dip and 2 sweet chilli dips , all of which were missing. Do staff not check before they send food out.

To be clear this isn't a complaint about this particular store but this is my most frequented for breakfast and it has caught me out a few times . Why does McDonald's not provide milk with tea? It's not available on the menu whereas coffee with or without milk is . It's not on the side in the restaurant you have to ask for it , and when you order delivery to a numbered parking spot it's never in the bag and the server never asks if you want any . When you ask them for some they never have anybin their bum bag and have to go back inside the restaurant to fetch some back out to your car. For everything else that McDonald's are efficient in this seems a very inefficient way of providing us english with a traditional cuppa!

I paid for sour cream and chive sauce, didn’t receive this sauce. Ordered a Mayo chicken and it was dry. I wouldn’t mind if the person on the window knew what good customer service is. All after giving me a drink with the lid only half way on.

I have been to this McDonald 's a couple of times and never have I met such a rude member of staff at a drive thru window. 23:30(ish) on 23.04.21 at J29a I ordered food for myself and a co worker all service was lovely until I got to the 3rd window no hello or any acknowledgement of me being there , I had a polite request to have the drinks put in a bag for easier carrying, to which I was greeted with a huff and eye roll. Then it was time for the food, she then did not offer any sauces and when I asked I was again greeted with a huff and eye roll. She said very abruptly open the bag, at this point I had already put the bag down, so immediate response was to put my hand out, she then shouted at me saying 'open the bag ' and then muttered under her breath, so I opened the bag back up and (not lying here) threw the sauces into the bag and then stormed off. I am appalled that there is such customer service at the restaurant! P.S the food was delicious as per usual, just I 'll mannered staff that brings the rating down on this one.