Peacock Coffee Lounge - Chesterfield

When we finally reached the front of the line to order, a new staff member took over without checking if we had finished and rushed to total up our order. It took multiple attempts to get our order right as she seemed impatient. We also overheard staff gossiping about other members in front of waiting customers. After sitting down, we witnessed a mix-up with our table that was publicly addressed by a waitress, making us feel uncomfortable. The food arrived, but it was only average at best. The paninis lacked flavor, and the scones were dry with cheap-tasting jam and hard cream. The drinks were also served boiling hot. Additionally, we observed a worker in the kitchen not following proper hygiene practices, which was concerning. Overall, our experience at this cafe was uncomfortable and awkward, with the staff in need of training in customer service. We won't be returning.

I have visited Peacocks for many years recently call for coffee most days but found members of staff very abrupt and rude They frequently seem to be unhappy and not friendly at all The younger girls seem nicer but some staff constantly rolling eyes and commenting on their colleagues Not professional and need training in Customer service We customers are not an inconvenience we pay your wages

I stopped by for a currant scone and a mocha at this cafe, which I haven't visited in quite some time. The establishment is consistently clean, well-organized, and has a warm atmosphere. My only complaint is that there was a bit too much chocolate in my mocha for my taste. Nevertheless, I still rank this cafe among my top two favorites in Chesterfield. (Photo attached)

Absolutely disgusted!!! Breakfast was awful. Cheap of cheap ingredients used including sauces. Served us blue mouldy toast. When this was pointed out we were offered a drink on the house!!!!!! Stay clear if the breads mouldy what else is used past sell by

Been visiting Peacock over the years but not been for a few weeks now. Think staff need to take stock and avoid complacency. Coffee was very weak and poor in taste. Bacon sandwich,,, as with another recent review the bacon was marginal in quantity and quality. Pleasant staff and fabulous setting but need to improve, if I have the same experience next time I will not be back !! plenty of other options in our lovely town of Chesterfield......