Wetzel's Pretzels - Chicago Ridge

I bought 3 bretzels. buy a promo 2 get 1 free. the pretzels were made fresh but dry. it was said to stand for water after buying in the line.

Only offers drinks after 8:30pm. When they are open they are great, but closing early on customers is unacceptable.

I always stop at Wetzel's Pretzels when I visit any mall they are the best! On this visit we ordered salted Wetzel Bitz with the jalapeí±o cheese dip and the Cinnamon Bitz. There are so many delicious pretzel options at about $5 each.

The cashier at this restaurant was very slow and seemed to have trouble with basic tasks. I waited in line for 10 minutes to place my order and eventually gave up and left because of the cashier's inefficiency.

The customer service at this restaurant is poor, with unsmiling and unfriendly employees who do not exhibit positive attitudes. They lack communication skills when interacting with customers.