Chipotle Mexican Grill - Chicago

Extremely unreliable in terms of food quality. sometimes the burritos are overcrowded with everything else, except the protein or there is hardly anything in them at all. this location is one of the worst in the city of chicago. Pickup orders are always 10-15 minutes late, and most days of rice is almost never boiled throughout. if they enjoy crispy rice and barely consistency, that is their chipotle!

All right. I order double meat for the second time that it was not there and today I ordered a side of queso and they gave me such a small part, the hispanic woman filled the cup, but held it in her hand until I showed her my job. I didn't order a sweetheart and found a sweetheart in my meal. get a better staff.

Waiting time was very long. We ate in but still the food was cold. The food itself was tasty. Shane it was cold. Perhaps they're understaffed. Sunday is a busy night too probably.

What was an ok store has really lost its way. Between the mess, the apathy and the inconsistency, there are any number of reasons to pass on this location.

Let us down this time! You may ask why our picture shows us eating our bowl with our lid… let me tell you: We had a day of it.... delayed flight. Lost luggage.... we were looking for some silver lining with some burrito bowls from chipotle. Got no silverware, no napkins, and wilted lettuce.: had to try to stomach it and eat it with the tinfoil top as a spoon :