Cook Au Vin - Chicago

Horrible Experience! We booked a class, and they canceled on us an hour later since the chef was sick. They wouldn't give a refund!!! They booked us in another class, but told us the class started at 7, when it really started at 6. The chef did a great job at the Elston location, but 17 attendees with no assistants in a cramped environment was dreaful. Food turned out amazing, but we didn't get to work on anything. Sur La Table is a far better experience- much nicer facility and far less crowded.

I purchased a cooking class for $240 last December 2019. I booked a class for March and that was cancelled due to the pandemic. I have emailed RaeAnn and Ryan and have been given short responses with no assistance on how to reschedule or get a refund. Their voicemail has been full for months. I have continued to email and I have not heard back since July 7th. I'm incredibly disappointed in the lack of communication and customer service. I'm appalled that they are not trying to keep customers informed during this time.

Review solely on customer service. Strict cancellation policy, so we couldn't reschedule due to an emergency. Be sure to read all fine print before selecting date!

Great experience today with RyanHe showed us many valuable cooking tips and created a fabulous lunch that we created together as a group under his expert directionwell worth booking a class Such great fun withlots of laughs Plus we drink and eat all that we prepared!!

This is a must do. My friends and I did the Bordeaux Menu on 1/8/2020 with Ryan and a number of other people. It was a fantastic experience and exceeded our expectations. Ryan was able to manage all of us and get us all involved in the preparation of our meal. We learned a lot of tips, had fun preparing the meal, got to wear chef's hats and aprons, and we all gathered around a table for a wonderful meal. What a concept to get so many people together and then to have us all work together to prepare a larger meal, from appetizers through dessert. Ryan did a great job with us. Will be back.