Ron Of Japan Steakhouse Chicago

Food was good consistent service is bad no warmth just move everyone along and slap on 18% auto gratuity for a party of 3 for whatever reason no fire show during cooking presentation two birthdays at the table and two half burnt sparklers on a sad pineapple top management should ask themselves if they can do more Ron of Japan was always about experience and a show seems like nobody cares anymore

What can I say.As per usual, the food is great! We have been blessed with a great chef every time. Although in our last time it was a rather busy day, the staff did as best as they could to make sure we were tended to. I certainly would recommend as a place to come with friends, enjoy a great meal, and have a few drinks. Pro tip, the valet parking service is probably the most convenient parking uptown in the area and is priced reasonably.

I have not been to Ron of Japan for several years, but our experience was not nearly as much fun as last time. The restaurant now caters to a much poorer class of people, the chef carving our meat as it sizzled didn’t interact with us at all as they did formerly, and the room was so smoky it was very difficult to breathe. Our clothes still smell of greasy smoke today, after airing out overnight. It’s a nice idea for a large group to experience something unusual, but I wouldn’t return.

A big Thank You for the person who helped me move my reservation from 7:45 pm on Christmas to 5:00 party of 6. Plumbing issues caused us scrambling to find a reservation for Christmas Day. Excellent meal we all enjoyed so much . Our new favorite place. Thank you Ron of Japan

We’ve been customers for 25+ yrs. Unique dining experience, excellent food, fantastic customer service. We highly recommend both the downtown and Northbrook locations.