Wendy's - Chicago

I really enjoy Wendy's burgers, but I have to address some issues with the location at the corner of Ashland and Clybourn in Chicago. In my opinion, this is the dirtiest Wendy's I have ever visited. There was a huge mess right at the entrance, and it seems like the floor hasn't been cleaned in a long time. The door handles and glass are grimy, with fingerprints all over. The touchscreen ordering system hasn't been cleaned either. The floors are so sticky that my shoes got stuck, indicating they need more than just water for mopping. The tables are also dirty, making it uncomfortable to sit down and eat. This location definitely needs a manager who can oversee the cleanliness and overall presentation of the restaurant. It's frustrating to see employees more focused on their phones than on maintaining the restaurant, which clearly needs some attention.

A few years after visiting the Zoo Lights at Lincoln Park Zoo, we tried Wendy's for the first time. The food is always fresh and of the highest quality. Every time my family and I dine here, the staff does an excellent job. I've never had any issues, and I always look forward to returning to this special place.

I had a quick and delicious lunch. The woman taking orders was very polite. I don't have any issues with this Wendy's. No complaints from me!

I experienced very rude and curt service at the drive-thru for no apparent reason. I understand that someone may have upset you earlier, but that's not an excuse to treat random customers poorly.

They messed up my delivery order. Both of the single burgers came with everything on them, even though I specifically requested no ketchup, no mustard, and no cheese. The chicken sandwich was extremely dry and either overcooked or old, or possibly both. On the bright side, the fries and their granola bars were delicious.