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Feedback gevenVisited today for a surprise birthday party for my sister. Greeted very nicely and directed to the upper floor where the 15 of us were served afternoon tea, certainly a quirky way to deliver it and very tasty. Everything was fresh and the cakes were amazing which I believe are all baked by the owner. Martin and Jackie were delightful and even came to sit with us to chat, they went above and beyond to make my sisters day special and I can’t thank them enough for there hospitality. Even though it’s a 25 mile drive we will certainly be returning!
Met with two friends and we all had lunch... soup and sandwich. Cream of Mushroom soup was very salty and not as expected Tuna Sandwich ordered brown bread, got white... cheese was tasteless mozzarella. (found it difficult to eat) Chicken sandwich was better Egg on toast eggs were all hard and dry. Coffee was good. ...but we won't be eating there again
We held a family baby shower here and loved it. Wonderful staff and afternoon tea. Would definitely recommend and will be visiting again soon!
Firstly, I hate leaving a negative review, especially about a local business that we have visited often. Secondly, one half of the partnership Jackie, is wonderfully friendly (I've been coming here since I was pregnant with my first son), her food is delicious and her customer service are excellent. In comparison, Martin was once again rude to me I was meeting my husband and son for an after school well done treat. We were told our dog was too big to be allowed to be seated inside I believe the policy is well behaved dogs are allowed in. The absolute joke is that myself and the dog have been in many times. There was no allowance made, I said this and she was well behaved (I'm not the sort of person who would take a dog anywhere) but was told firmly, we could not come in and sit with my family and were made to leave. I'm really sorry to say (as a fellow business owner) this is not customer service at any level to make no allowances and to split a family event up. If dogs are not allowed please say that. Its not the first time we have received bad customer service here and I have always refrained from reviewing this but I'm afraid this was one time too many.
A lovely place to stop of on your summer or winter walks down the Liverpool Leeds canel. The owner is a miserable chap but the coffee cake is .