Dunkin' At Fiu Pg5

Team member Diana was extremely nice, patient and help me make my decision when I was indecisive. Food did not disappoint!

I 've ordered here several times before and typically, the experience is normal for a fast food chain where they are usually out of donuts or they 're stale. Those issues are to be expected. Today was by far, my worst experience. Three people were working to assist clients, the line consisted of 5+ people and at one point, I realized it was taking longer than usual to be assisted. The staff was arguing audibly over money missing from the till. The clients that were being served in front of me, were waiting around for their order and appeared to be unsure of what was taking so long. It wasn 't until a customer from the end of the line asked if they had someone else that would be able to assist us. The dark haired woman stopped mid-argument to tell him no and state that he needed to wait. He then asked if they knew where the closest Dunkin ' was and the woman responded with a curt You can look it up. After hearing that comment, I followed him out immediately due to the incredibly rude behavior from this individual and realizing that the long line and customers ' needs would be put last at this location. (I drove to another location and saw the same customer there. The experience was a lot better and the staff was 110% more attentive and kind. I would gladly drive out of my way to go to the other Dunkin ' versus this one that is closer to home.

Got there about three, it wasn't crowded. i look forward to a return trip. prices were good for how much you get. food is like a place in baltimore i loved.

Up until this week, I had usually a good experience here as I am always in the mood for Dunkin ' coffee...I had asked politely for a fork, and the employee told me in a concerning raised voice THAT WILL BE $0.25!!! I just politely said, I thought to ask, and walked right out--obviously there is no need for such behavior, you could have said it in a much more poliet way. You lost a loyal Dunkin coffee drinker, keep up your rudeness, you will lose more. In these challenging times, people have a choice where they can do business.

Happen to be in the area and...why not. Ordered the dozen to go. Always delicious and so yummy. Good customer service and they have drive thru..for me, a plus.