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Feedback gevenCall them 9 times b4. had a really big order over $300, but they have never answered the phone so I will take my money oldest where. depending on the layer when the phones are so sadly answered and I know that it is not because they are busy or short workers because I sit in there parking watching them goof off.management really needs to monitor the hired. on the way I love her pizza is why I am so upset?
Made an online order for pickup at 3:00. I got to the store and no one was inside, waited for 15 minutes and still no one. I could see the employees through the back door and decided to just walk over there to get their attention. They were all passing around a crack pipe or bowl and hadn't started on my order yet. When they came back inside, they didn't wash their hands, and didn't where gloves while making my order. Pretty embarrassing and disgusting experience. Drug test all of your employees, fire them, and get some high school kids in here. Atleast they won't be tweaking and have some sort of sanitary knowledge.
During the ever evolving pandemic, they have had many challenges rather it's staff shortages or product shortage. Which at no fault of their own doesn't fall on the staff! As an individual who's worked in the food industry I'm aware of the difficulties that surround food industry jobs. These employees deserve a 5, they ensure to the best of their ability to provide good customer service,along with a hot, accurate order!! Our most recent visit we waited over an hour for our food.Sure, a rather long wait,however our food was hot,accurate and tasted great! To the employees, keep up the good work!My family and I appreciate ya'll doing your job,during this crazy time.Thank you!!
The pizza was half cooked it was doughy, raw, and the thin crust was overcooked and hard just had 2 people working, try calling no answer, they were supposed to close at 930, when I was leaving the store, they turned off light ,open sign, and it was just around 8pm, very disappointing, location in Christiansburg..
Nice staff, good customer service. Pizza was hot and ready