Hoots - Cicero

Honestly super good. I love the wings and sauce here, the waffle fries were surprisingly good (comparable to Chick-fil-A’s). But this basket was such an awful decision. Why would you give a basket with holes drenched in sauce? The sauce spilled over the entire tray. Why would you not use a box, styrofoam, literally anything that can catch the sauce? Anyways, the staff was really nice about it, and it was delicious, but man terrible design choice Service: Dine in Meal type: Dinner Price per person: $10–20 Recommended dishes: Chicken Wings, Waffle Fries

Online is never opened and service is slow Food: 2 Service: 1 Atmosphere: 1

Food is always fresh and delicious! I always get the same taste of freshness when I order! Thank you for your service. I definitely recommend hoots. Best wings in Cicero Food: 5 Service: 5 Atmosphere: 5

Very bad customer service. Eight employees standing around doing nothing. I stood in front of the register for 10 minutes. Not one employee asked could they help me. Was not acknowledged AT ALL. Refused to take phone orders but yet when I arrived the nine employees were standing there in separate groups small talking to one another. After 10 minutes of just standing there I took my business elsewhere.

Alexis and the rest of the staff were extremely kind and helpful. I give this location 5 stars! I love coming here for wings! Service: Dine in