Smoothie King - Cincinnati

This Oakley location has definitely changed me and my wife spend plenty of money there , my wife spends extra for Blueberries and Bananas in her Pineapple Pure Recharge. She had issue again with them not adding the extras she pays for, we sometimes have more issues lately with the product we pay for, but we never even complained or mentioned it lately.My wife tried to call and talk with Manager Macy but they keep telling her she is busy I believe they have caller ID. In Closing We will return back to Tropical Smoothie Cafe' . I do see the problem like one of your reviews stated Teenagers aren't focus enough.

Horrible attitude from manager and employees only interested in closing store. Currently 840 and manager was upset me and another customer were let in and promptly made sure that doors are now locked

I’ve been going to smoothie king for 15 years. I’ve hit every location in Cincinnati not only is this location the worst by a long shot but it’s consistently getting worse every single time I don’t know if it’s the terrible stance in their attitude or entitlement or just pure ignorance of the recipes that make smoothies good for the Bility to make things right when they make a mistake… Save your money at this place, this place is rotten

Usually I have a good experience at this location, but recently there was an incident that needs to be addressed:I was the only car in the drive thru, I pulled up to the window and was greeted politely. Immediately after, one of the staff, probably a manager, barked at another worker (who sounded like she was cleaning dishes, an essential task) that the drive thru time was at 5 minutes (I had been there for 60 seconds). A blatant lie to control a subordinate.The worker put together the smoothie and another staff member took it off the blender before it was even ready so I got a nasty, chunky beverage and had them remake it.I work in fine-dining so I know how staff are meant to be respected by their superiors. This was inappropriate and should never happen in any establishment.PS. Please, for everyone’s sakes, change the pre-recorded message at the speaker. It sounds so unnatural and non-genuine.

I did submit my review to your website as you asked the first time over a week ago and gave u my personal email in that review expecting to receive some type of reply or update but still nothing