Dunkin' - City of Glen Cove

BEWARE night time staff will try and ripp you off. I was coming back from work late, needed to get an ice cream cake for a family member birthday. MIND YOU, I have gone in here and bought ice cream cakes here DURING THE DAY. AND the cakes have the PRICES ON THEM, PRINTED ON THEM. But suddenly tonight the guy behind the register says there has been a mistake and the cakes are really $12 MORE than it says on the box. Kind of a strange mistake... printed prices that were wrong and no one corrected them. He also said he can 't scan the barcode because that was wrong also so just trust him and can you pay cash? Wonder how much of that cash would have ended up in a pocket. Needless to say, walked out.

HORIBLE EMPLOYEES. Employees at this specific Dunkin' were bullying my mom when her coffee fell to the ground by laughing at her instead of helping. She was picking the coffee up, and a lady came in and told her to leave it, they had to clean. Before that, she had told them it was iced coffee, not hot, and instead of apologizing, they told her she didn't tell them. Terrible service, you just lost customers in this location. Sea Cliff was WAY NICER than here, and they're not nosy, asking questions about one's personal life.

The service is friendly and prompt. However, the donuts appear to have an extended shelf life. They are way more than a day old. They are not soft. The day I purchased, they were not fresh and I wasn't able to enjoy them. What is the purpose of packing on extra pounds if you can not savior the moment?? The donuts used to taste do fresh. I enjoyed purchasing from there. I do not know what happened.

Pretty standard for a DD. Service was a little slow.

The staff is friendly and the location is kept clean :