Archer Street Cocktail

The staff were so rude, we moved under the umbrella because it was raining. One the staff got so rude and started yelling at us because we moved, we didn’t move the table. So shocking behaviour considering people walking around with no masks, felt like they were trying to get us to leave early to fit in other people, telling us they were going to watch the CCTV. Some the staff didn’t even have face masks on. So shocking I will never go there again!

90% staff are rude and while I was dancing someone steal my drink 2x). Not a chill place hang out, and seems very cocky place. People I had with me couldn't have a good time because of lack of security it feels security are only there to protect tables and singers) and aggressive people. Going somewhere else next time!

Extremely disappointed by the experience I had last night. Staff were unbelievably rude and didn't accommodate to the needs of our party. The manager dealt with the situation in a very unprofessional way, lacked any sense of empathy and understanding of the customer role. Would not recommend this bar to anyone.

Exactly as I expected. Had never been here before but my friend had. Two of us arrived at 9 and waited 20 minutes for our friend, in that time saw people going in, including a group of 4 that we overheard didn 't have a booking. When we went over we were told walk-in only after 10 (the friend that had been there before asked if they had changed it from 9.30 when he had been before, which got a shrug). Told to go to nearby pub for a drink and come back. Went back at 10.15, queued up, heard the same doorman tell a group that it was walk-in from 9.30 and they had to join the queue... Got to the front and we were now 6. Told that was too many, said we were happy to go in as 3 and when more space came up the next 3. Told that wasn 't allowed as we would want to stand together... (obviously two separate groups have never met and talked in there before and they have a strict separation policy). Group of 3 behind us also not allowed in before as they were seen having a drink elsewhere beforehand (literally what the doorman told our group to do). I 'm sure Cathy will respond with how they care about customer service. They don 't. So rock up here if you want to see an egotistical man treat you with contempt whilst trying to make up bizarre excuses and justifications for his own power trip.

I have been here many times over the years BUT tonight I arrived earlier than my friend and was refused entry because I am on my own. The doorman said it’s for health and safety?! And said all the bats are the same. I’ve worked in London for 25 years and never heard such rubbish. Went straight into another bar on my own no worries!