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Feedback gevenOrdered directly through the Nandos website. Waited 25 minutes past the order ready time to be told there was some 'integration ' issue and it would take another 10 minutes. Will not be ordering takeaway from this Nandos branch again.
By far the worst Nandos within their chain, whether it’s busy or quiet, lunchtime or after hours they never meet the time they state for food being ready, always stood around in a cramped waiting area for 15 mins+. It’s not the staffs fault, but the system they have there just isn’t working.
Great service and excellent customer service especially from SAI.
There are a couple of things that went wrong during our visit here. We were taken to our table and told to scan a QR code to order our food. Once we did that we were told that we shouldn't have but order and pay for the food at the cash till. The staff was nevertheless able to sort it out but, unfortunately the online order was not properly picked up and one of the dishes we ordered was brought with the extra spice sauce (instead of the one ordered). Again, things were sorted out by the staff but the overall experience was sub-par. The good was ok-ish but would probably not return soon.
Reliable food. Got 10 piece chicken wings with sides. New Mac and cheese was really good.