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Feedback gevenThis is a Japanese restaurant chain. I didn't have high expectations, but I was pleasantly surprised by the delicious pork wontons and chicken bibimbap served in a hot stone bowl. The miso soup was a bit disappointing. The service was quick and attentive, with staff checking in on us a few times. Overall, it was a pleasant surprise and good value for the money.
I went for lunch and unfortunately the cold noodles were soggy. However, I received a refund without any issues. It's disappointing to see a place with potential to be nice end up in such a run-down state.
The Japanese restaurant failed to meet a basic expectation by not having salmon available, even though it was only 8:10pm on a Monday. When asked if they had sold out for the day or simply didn't have any in stock, the staff admitted that they were out. It is disappointing that a Japanese restaurant would not have salmon available, as it is a staple dish. As a result, the reviewer left without eating.
Visited on a very busy day, service was fairly swift. Food received was perfectly fine and spicy I had a chilli chicken special but there was not much of it for the prices charged. So many places nearby to eat, they could perhaps review this, but assume either tight margins or profit maximisation is informing this.
I felt compelled to write something as this place seemed to be getting a tough ride from other reviewers. It’s fast food, the staff aren’t meant to be over the top friendly and it’s not meant to be gourmet or healthy. This branch recently stream-lined their menu; so now only serve a couple of dishes (all chicken so I hope you like chicken). It was a wise move I think, service is fast, food is fresher and they’re concentrating on just the dishes they do best. I promise you it’s the best Chicken Katsu Curry in the square mile and better value than most of the others too. The chicken is moist and they don’t scrimp on the extra veg and sauce like other places tend to do, next time you’re thinking of having a slightly over-indulgent lunch at Wagmama, Wasabi or Mikado try the Japanese canteen instead.