Pret A Manger

I had just arrived in London from the U.S. that day and I had met a friend in downtown London. So, we stopped to get a snack as I was hungry. The place was crowded in the middle of a weekday, I assume that most of the other customers were people shopping, as this restaurant is located near the heart of the downtown London shopping district. I ordered two tuna fish sandwiches and a couple of sodas. The sandwiches were OK, nothing special, what you expect at a restaurant like this. We went downstairs to talk, which was quiet and had nice, comfortable chairs.

Went in to this store they wouldn’t accept a £50 note for a £20 sale, I asked why was told it was a company policy, I tried to explain that company’s are not able to decide what notes they wish to accept if it’s legal tender is in current circulation then it has to be accepted., then out of nowhere a aggressive extremely rude member of staff comes gets involved who’s name I believe to be Abdul, raising he’s voice throwing he’s arms around like he ready for a fight, I told him to calm down that I was only having a conversation with the cashier. He was so aggressive he’s manger work mate had to drag him away into the a room, as they could see he lost control. There was a lady next to me who’s daughter got scared customers in the queue were shocked with his behaviour. May I suggest if Abdul has personal issues in his life he doesn’t take them out on his customers. I would not be visiting this branch in the near future Definitely don’t recommend this store for anyone

We come here every Sunday, despite their WiFi is very bad and always not having signal, the atmosphere general is not bad, lots of space. Occasionally some staff are unwilling to serve, like any other reviews here, sometime they just ignore your existing. One time the manager shout out to other staff, which is not professional yet not helping on the service quality I believe. Food not the best, the sandwiches are made with tiny bit ingredients with their prices increased, not worth the value. The air con is on even it’s 19 degrees, kind of unnecessary. The music background sometime is good but sometime is weird, that doesn’t give you those cafe chilling vibe.

Got to one from front of queue today 2 cashiers but one taking time with their order. person in front with other cashier paid and I moved forward . The cashier ignored me (and the large queue behind me) to go off and rearrange some Danish pastries further along the counter . Felt like I was invisible. He came back but still didn’t bother to try and serve despite growing queue. I had to get to work and with no sign of anyone being willing to take my money , I out my purchase back and left . Yes it’s a busy shop but it’s one of the worst for getting through the orders

Stopped for some refreshments, loved the airy basement, a tranquil space in the bustle of London.