Shoryu - City of London,Westminster

If you’re just looking for a great bowl of ramen to end your day, Shoryu delivers with a very nice version. It’s comfort food with handmade noodles and quality ingredients. There is also a surprisingly extensive drinks selection including a full bar, lots of teas and coffee. You can choose to eat inside the restaurant or in the courtyard in the centre of Kingly Court. If you just walk in, they will probably be able to find seating for you, but this restaurant gets busy, so it’s a good idea to book in advance on their website if you can.

This place is nothing special, my husband and I have eaten here a couple of times in the past, but we were craving for a ramen so went here looking forward to it. This time with our 8 months baby in a pushchair. The place was EMPTY inside at 14.30h, and they made us wait as then came and directly told us: “give us your baby push chair, we will put it away, and give you a high chair for him”. They didn’t offer, they gave us instructions. I told them that my child needed to sleep that is why we wanted a table inside where it is calmer a quieter (the place was EMPTY, apart from two tables) Then they refused to give us a table. I thought, so, you have space for a high chair but not for a compact pushchair?? I told them what they were doing was discrimination, and the lady organising the tables outside just “smiled” ironically, while the others were looking forward us to go. Avoid this place. We ended having a lively ramen just two minutes away with a lovely outdoor quiet space in Heddon street.

Shoryu's Tonkotsu is always good to try at the restaurant. However, there is a serious problem with delivery packaging: the broth always leaks, making it unhygienic and unpleasant to serve at home.

I have been here 4 times in the past 2 weeks, usually service is great, I wanted to treat my cousin to some dinner and a drink after closing my art show nearby. I ordered food which is always lovely, we ordered ginger bread sake, they bought it to the table, I asked them for two glasses instead of one which they initially gave me. After finishing our cocktails I went to pour out the sake which had nothing in it, I told the staff that and they took it back to the Asian lady with short black hair at the drinks counter who I’ve encountered a few times and was very friendly in the past. She proceeded to say I drank the sake in front of everyone that’s why there was no liquid in there right in front of us numerous times, I felt embarrassed, there is absolutely no reason at all why I would do that especially on a table that faces her directly. The staff I told smelled the cup there was no smell considering the ginger bread alcohol scent they would have smelt if it had been in there. Even the shot glasses, the little bit of liquid that came out one of the staff members dipped her finger in it and tasted it she said it was water point proven) . They in my opinion looked afraid go against her and I heard one of them tell her not to worry about it. Maybe she’s a manager? And I found it extremely horrible that she would not look me in the eye but continually accused me for drinking the drink to the staff and that I was trying to request another for free. She was shaking her head like she wanted me to feel shame for something I didn’t do. It really ruined my experience, especially with my cousin who doesn’t travel due to a back injury she ended up blaming herself for bringing bad luck to a place I went to many times. She offered ‘another drink’ as if I drank the first, I ended up saying to just forget it and told them to take it off the bill. Next time ‘COWARD’ who couldn’t even look me in the eye or smell the glass, get security cameras installed or if you have them check them. I left feeling crazy to be accused of something I didn’t do and feeling embarrassed by something that could of been rectified easily and professionally.

The wait staff here is incredibly rude and disrespectful. Don’t bother eating here. Other restaurants in the food court will treat you much better.