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Feedback gevenAs soon as i walked in, i was greeted with a lovely dirty look from a waitress with blonde hair and foreign accent. Not appreciated in the slightest as it was an evening with my colleagues (who also caught site of this). As a result of this the (optional) gratuity was not paid on our bill. However the food was delightful
Came here for a business meeting and had requested a quiet table which (a) they sorted out, behind a curtained area but (b) it's not a manically busy place, or certainly not on a Friday lunchtime. Nice staff, good range of food, would go back.
It was a lovely restaurant. The only reason it didn't get 5 stars all round is because it was my birthday and when we went in the restaurant was not busy but they place us in a dark area of the restaurant. In the middle by a wall which felt like we we were dumped there by the first young girl that served us. We asked to move and was asked if we have a booking. I said yes and quickly booked a table. When they checked the system only then did they open the whole back of the restaurant and put us in a decent area where it was more scenic. The restaurant never got busy so I don't understand why we were not initially offered a decent table. The food and the young lady(different) that served us now is what saved the experience and made it a lovely end to my birthday.
Enjoyed very much our family Saturday night meal marking brothers 18th birthday . Table was surprisingly greeted by balloons ,candles and fresh flower pots ,made extra special feeling for our meal . Myself with my husband went for stake ,midium rare ,even few days after talked about how yammi that was ,absolutely nourish .
Have already left a review prior to receiving this request ... so, same info. Such a shame that the fine location and good food was spoiled by the inexcusably poor service. The staff were pleasant enough but there just weren't enough of them, and adding a hefty service charge to the bill just adds insult to injury Having read through a whole series of reviews, this appears to be a recurring problem at this establishment, which means that the explanation we received on Saturday is probably somewhat questionable. With so much choice in the vicinity, we wont be back.