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Feedback gevenAs part of my consulting business, I cater frequently! 505 provided one of our top experiences! The food was excellent and held variety, the delivery was lovely, and accommodations were easily met for my participants! We will certainly be visiting again!
I have a lake house about twenty minutes from Clare. My friends and I got breakfast 2 days in a row. The first time we ate here our waitress was friendly and normal. The second time we ate our waitress was extremely rude. I know that her name is Ava from our receipt/check. Hopefully the manager can re-train her because I would not want someone with her attitude working at my establishment/business. I’ve worked in the food service industry for over three years so I try to be extra considerate. However, when we walked into the cafe we weren’t greeted by anyone and since it’s sit yourself I asked if my group could sit outside if they have availability for six. We walked outside and sat and two tables had dirty plates on them, that I eventually ended up moving myself because they never got picked up and flies were swarming by the plates. We had to ask three times for silver ware and twice for cups of water. Our waitress never greeted us either when first coming to the table. We ordered blueberry pancakes and she brought out a blueberry waffle. She never said sorry for the mistake or asked if we wanted what we actually ordered. All she said was “it’s a blueberry waffle I guess” and then walked away. Then a group member ordered a bacon, cheese omelette. Instead we got one with ham, sausage, and green peppers. We asked if we could get it remade and she took it back without apologizing for the mistake once again. We didn’t receive the new omelette by the time we all were done eating so I asked our waitress to take it off the check. She thought this meant we didn’t want it at all. In reality, I was saying that I wanted it off the check, that we would not be paying for it, and that we still wanted the correct omelette we ordered. She said that if we want it we have to pay for it so I asked for a manager. The manager immediately took the omelette off my receipt after I explained the situation. She was much kinder and friendly than our waitress. In addition to these various issues, we got double charged on our checks. My friend and I shared a coffee flight and we both got charged the full amount for it. I got a large drink and so did she. We were then both charged for the 2 drinks on each separate check instead of one drink each. Our waitress never apologized for her multiple mistakes or rude manner, attitude, and behavior. She also never pre-bussed a single dirty plate while walking back inside with empty hands. Despite my frustration, I still cleaned our table and stacked all our plates. I hope if I return to this cafe again, I experience standard customer service.
I drove 2-1/2 hours to try this place and I wasn't disappointed. The food and lattes were great. Our server was also great can't remember her name I will keep this on my list of places to travel to Parking: Big parking lot on side street.
Great cafe with lunch, breakfast and brunch options. Vegetarian options: Many options vegan if you specify no cheese
The iced chai latte and macaroons were very delicious. This is a cute little café with a fun atmosphere.