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Feedback gevenLast night, I had ordered a pizza for pick up and verified that over the phone that it was to be picked up at the Home Run location (because we've had issues with picking up a pizza from the wrong location previously), and when I got there I waited for 15 minutes for my pizza. Only to be rudely told that they did not have my order, and basically there was nothing they could do except have me re-order. The girl had told me to call the other location, and when I called there was they didn't have my order either. Overall I am extremely disappointed in the way this situation was handled. As someone who has worked in customer service, I know there are much better ways this could have been handled.
We love their pizza and usually it is above all else. However, tonight we ordered and believe it or not it was cold. I will try them again but it will be a little while because for the amount of money for the pizza I kind of want it hot
I was born and raised here, then joined the military and travelled the world for ten years, then moved back home a few months ago.To this day, Fazzaris is not only the best pizza in the valley, but the best pizza I’ve had *anywhere.*The quality, taste, consistency…. Best pizza ? in the world I swear.
This location is for pick up and delivery. We have been ordering from here for a very long time. The pizza is our favourite and is one of the best pizzas around. So glad our daughter lives close by. Always freshly made and the finest toppings. Crust is thin and so tasty. Just the right amount of sauce. We often get the yellow sauce on the house special and panther. There is another location in Clarkston where u can order and watch your pizza being made. Sit down seating and cold beer. ? The pizzas are always consistent and mouth watering toppings. Baked to perfection. Bit pricey but what isn’t. They are very generous with their toppings and that makes a big difference. Usually we have left overs and that’s where our ninja air frier brings the pizza back to original or better. Clarkston you’re so lucky to have such a great pizza restaurant. If u love tacos, better try their Taco pizza.
The pizza is usually really hood sometimes, though it's a little disappointing. This last time we ordered something was definitely off. The pizza was just ok kinda lacking in flavor and toppings. Maybe they chose less quality ingredients or tried to save money and skimped on toppings. It was also really dry, and the crust was so bubbled. The service is always fast though I order and by the time I get from lewiston orchards to clarkston the pizza is cold. One thing that can definitely improve is how they keep the pizza warm after it comes out of the oven. The bag they have sitting on the counter doesn't keep it warm. Also, some updates to the lobby are needed. Looks like it's still stuck in the 70s. And lastly the price. 1 large pizza is 39 dollars ???, and then they want a tip. I'm not against tips, but it's a place where you just pick up your pizza. You can have it delivered, but i chose the pickup option. There were no other services that warranted a tip other than making and baking the pizza and taking my payment. I could see giving a tip if it was delivered, and in that case, I'd give 20% tip. In conclusion, I could see myself ordering if it was a special occasion, maybe once or twice a year, but this place is probably no longer going to be my regular go-to. Maybe offer coupons once and a while that might help, too. Wheelchair accessibility: No stairs