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Feedback gevenThis is a 0 star review. I called to inform them that the pepperoni pizza I ordered didn’t have any pepperonis on it. The idiot that answered the phone proceeds to laugh and tell me she can give me a store credit for the pepperonis. I think asked if she could just replace the pizza with the one I payed for and she said no because the pizza she sent was not untouched. I took a bite to see if the pepperoni was under the cheese, it wasn’t so I called them. Then she finally says she will replace it but it will be an hour wait because there are other orders and her driver isn’t back yet. You would think that an unhappy customer would take some kind of priority considering I already waited an hour for the wrong pizza. The only saving grace was the delivery guy. He was very nice and apologized multiple times for the other ladies mistake and rudeness. He should have her job.
Hello, I had the salát and Buffalo wings, Pepperoni Pizza and 2 litter Pepsi. The lady forgot to deliver the drink but when I called they were nice and gave me a discount for next pizza. Their customer service in pretty good and the food is neatly packed. The salát was really good and their wings are also fresh.
Unfortunately we received our pizza and it had no sauce and they forgot our ranch. I’m not going to lie though even without the sauce the pizza was still really good lol. The people taking my order over the phone were friendly as well.
Second time ordering here. First time was great....this time..was okay. Only giving 3 stars because I ordered 8 wings which are already ridiculously over priced for how small they are and I only received 7 out of 8...come on. Basic math to who ever is cooking. Our driver was great and it was delivered on time but if I'm spending $42 on 1 8 corner pizza and a 8 piece wing at least get your stuff together and deliver the correct amount.
Ordered Jets a couple weeks back while visiting Nashville and decided we wanted the deep dish deliciousness again tonight. So I downloaded the App and placed a carry out order with the Ft. Campbell Blvd. location.We ordered the deep dish 8 corner Supreme, meat on half (don 't judge me, lol), then added mushrooms, olives and mild peppers. We finished the order with a Greek Salad and waited patiently for the hubs to arrive with supper.When he arrived we opened the box to find a pepperoni and mild pepper pizza. When I called to ask the store to remake the pizza (and let them know I 'll come back to exchange the incorrect one), instead of so sorry, of course we 'll fix that right away! I got Well what 's wrong with it?... was the salad ok? ...I don 't think we can do that actually, because what you got is what came through on our end... The salad was fine, for the record, but the employee was not helpful at all where the pizza was concerned. I just wanted the corrected pizza and I got attitude. For the amount of money we paid for 8 pieces of pizza and a salad, I 'd expect it would be corrected with no questions asked. I ended up hanging up after she put me on hold to see if they can even re-make a pizza that wasn 't wrong. It was wrong, I hadn 't eaten it and was willing to drive back to exchange it. But they weren 't ready to make it right without pulling teeth.So we 'll wait until next time we 're in Nashville to try Jets again... that location was awesome. Ft. Campbell Blvd location has opportunities for improvement. *2 stars given because the order was ready for pickup at the requested time, and the salad was great.