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Feedback gevenThe venerable OP chain, but especially Clear Lake, continue to circle the drain.....after avoiding the place for a long time, I went there tonight with my wife....the pizza we ordered was not what we received. When I brought it to the waitstaff 's attention, she referred me to the manager ....one of Brian 's daughters....who choose to argue with me....fact is fact and she was wrong....then she recruited some others sitting near to argue her case....TOTAL nonsense and bad/rude/stupid behavior for any manager of a hospitality business..... Ownership:....time to cut your losses and sell to a competent hospitality group.
Please disregard any bad reviews ever written about this place. It is amazing. It's a cozy sports bar with a home here for a very long time. The owner is super nice and the employees are great. The service is quick, accommodating, and always super kind. If there's a wait, it's because it's SO worth it. We go to Clear Lake once a year and always make time to eat here and say hi to everybody. The pizza is to die for! I also really like their chicken fingers basket because it's really crispy, light, and has various options for sauces. The pizza is handmade in the kitchen and the Alfredo and taco pizzas, you can't go wrong! As you can tell from the photos, I didn't even think about taking a picture before diving in! They also have an entire back patio with a different menu! Everything there is also delicious and a little bit more on the healthy/fancy side. AND you can still order food from the indoors menu if you like! I'll always be back for more
Had dinner with another couple on Friday May 12th prior to a concert at the Surf Ballroom. Please folks ... this is a very busy place so plan accordingly, especially on concert eve 's., and during the tourist season. We arrived at about 6:15pm and were very fortunate to grab one of the last tables in the place. Malarie R. was our server, and she was ready to take our orders right away. I chose the Chicken Sandwich with Cole Slaw, as did one other person in our party. Another got a Tenderloin, and the 4th got the Philly Cheesesteak. She also asked the the onions and peppers be held off the sandwich. While we were waiting for our orders, I had a chance to watch our server take on new tables and deal with those she already had. Damn, she was a pro. When our meals came, we found them all to be EXCELLENT, and even the Philly Cheesesteak came w/o the condiments! As I was ready to pay (Malarie brought a portable card reader to the table) we all commented that she did well, running around the way she was. I asked her if while paying, has anyone ever hit the No Tip button, and she replied: Well, not yet ... it 's my 1st night alone on the floor. BAM. Huge tip for Malarie R., and I hope management sees this review.
Service was great. Pizza delicious first time eating here. Would definitely go back
The pandemic seems to have hit these guys hard and I feel really bad. All of the servers seemed very slammed and overwhelmed. Because of that, service was fairly slow but again, I attribute that more to needing to get people trained. Ordered one of their Firehouse Burgers (I think that's what it was called... and it was good. Nothing amazing but decent enough.