Chipotle Mexican Grill - Cleveland

The prices went up and the portions got smaller! This Chipotle in particular is REALLY BAD! The meat always seems to be dry and over cooked. Often the meat is black! And the workers are nean and hateful.

Trash place to order online bowl came with little to no meat probably a quarter scoop don't bother basically got a veggie bowl when I wanted steak

At checkout, she was mistakenly charged for the additional scoop of vegetables she didn't get, as well as for double chicken, which she hadn't ordered. When she tried to clarify the overcharge, the staff went back and forth with her, making the situation even more frustrating. I've never witnessed such poor service before, and I was just an observer. My friend left feeling upset about her experience. I know for certain that I will never spend my money at this location again. Out of all the Chipotle restaurants I've visited, this one is by far the worst.

Zero stars. Save yourself some money and a headache. Absolute terrible service, and the staff can’t even communicate properly. Asked for grilled chicken they gave me maybe 6 pieces (that’s being optimistic) overall horrible service and the food tasted trashy.

WORST location goes to this place! Say a prayer before you go in there and bring some holy water so you don’t carry out the nasty energy with you when you leave this place.Servers and manager with nasty attitude, tasteless food, long line, dirty bathroom, lack of ingredients for pick up orders, trash everywhere, no utensils and napkins, drink machine doesn’t work, will be charge more than then what you order at check out.