Starbucks - Cockeysville

Always have inconsistent service at this location. They are consistent in their inconsistency.

Miserably slow. Not sure how a microwavable item takes 15 minutes but a intricate drink only takes 3. I ended up leaving without my food

One of my top locations, love the teams on all shifts they keep mynday

Barista accused me of going out to my car and coming back in to get a second refill with my cup. I advised this my 1st visit today. They stated they watched me?? . Repeat customer . I feel I was insulted as a long time customer.. Going to be a last time customer .Calling corporate!

I love Starbucks so I’m not going to let a few bad employees ruin my weekly trips to Starbucks HOWEVER these employees need customer relations training. My drinks have been wrong recently a couple of times, and when I ask for my drinks to be remade, it seems like there’s an issue. The attitude of the employees make you think they are losing money from their own pockets. A few weeks ago I went back to Starbucks with a drink I had ordered because it was made with cows milk, instead of oat milk, and the man working behind the counter was very rude and condescending when I asked for a new drink. Then today, I ordered a cold brew oat milk iced coffee, and when I picked it up, the milk was curdling inside. When I asked the baristas for a new drink, one of the ladies says “it’s supposed to be like that.” Well next time she should drink it if she thinks it’s supposed to be like that. I can’t believe that even came out of her mouth. Yes, this barista said my milk is supposed to curdle. I asked for my drink to be remade with almond milk because I didn’t trust the oat milk they had. When the drink was remade, it didn’t taste like there was the added syrup and cinnamon I asked for. I took my drink home and added it myself.Not all of the workers here are this rude, some of them are so sweet to me. I would happily describe these employees outside of this review should corporate would like to correct this matter…