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Feedback gevenWe had a disappointing experience at this restaurant. There were trays of cups and plates left on several tables throughout our visit of approximately 15 minutes. Despite being in line ahead of a younger couple, the server asked the couple if they were next, to which they politely deferred to us. The server then bluntly asked us, "What do you want?" instead of a more courteous greeting. We ordered two coffees and were asked if that was all, to which we added two buns. The overall feeling was that we were an inconvenience rather than valued customers. The coffee was good, but the service was lacking. We will not be returning and regret not reading other reviews beforehand.
The mat at the entrance is dirty and needs cleaning. The window upfront has a gap and is covered in mold. It could use some bleach. On a positive note, the coffee here is good.
My sister and I decided to try this restaurant for the first time for lunch, even though it is in our town and we had never been before. The food was excellent and reasonably priced. The service was fantastic. We will definitely return.
First visit to this cafe and the menu is on wall behind the counter. These days when wearing a mask my glasses steam up so I was finding it extremely difficult to read the menu and the staff member on till was no help whatsoever. Perhaps having a wipe down menu that could be handed to someone would help or have a menu on the window as it really is difficult to read menus when wearing glasses and masks!! When I was given the sandwiches and tea etc I was waiting for the milk and another member of staff asked if I was ok? I said I was waiting for milk and they just said “is there none left?!! Turns out the milk jugs are to the right of where I was standing yet when given the food and drinks the girl who had served me hadn’t told me that. I just felt it was all very impersonal and no friendliness at all. For some people the staff in shops and cafes are all they have to speak to and this was just not good at all. The girl on the till had dark hair and huge eye-lashes and was not in the least bit interested in customer interaction.
Three of us had a coffee each and a tray bake one of us had a a wrap . Bill was approx £18. Really ? Granted, the tray bakes are big and portions of other offerings appeared generous, but I wonder what market they are pitching at ? That said, the quality of everything served was very good indeed. Perhaps more savouries alongside the tray bakes would be a good idea.
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