Imo's Pizza - Collinsville

Ate here 5-7-24. First time and I was shocked how good the pizza was. Also it's good cold the next day.

Everyone who works at this location is so nice friendly and helpful... but Why would there be an upcharge for substituting pepperoni for roast beef? In a salad? I work in food distribution. I know roast beef costs more than pepperoni. It would be one thing if the upcharge went to the cooks. For doing extra work. But it doesn't. Greedy owners

Can people not read? Did an online order on 3/23/24. Wings, fries, roast beef sandwich. After being a customer for years I know they cook their wings bare minimum of time. They are always rubbery and drowned in sauce. They only need a couple extra minutes in the fryer and they will be perfect. Doing online ordering makes it easy to let them know special directions. There’s even a special preset button for well done. I hit that button for my fries and wings. So they are both cooked a little longer. I even typed in well done wings and please do not drown in sauce. Light sauce. My total was 33 bucks with the 5 dollar delivery fee. I called them after 5 minutes of ordering online to add on some drinks. I added two 2liters. Lady told me 41bucks now. Cool. Food came and the guy told me 33. I was handing him a 50 because I was ready to pay the 41 and he keep the change for tip. Driver was extra happy when I told him keep the change. I’m sure my drinks were never rung in and the driver got to keep that little extra. I really don’t care if he was able to pocket the money. I know I paid for all of my items. I get my food and…………. My wings were almost white in color. Cooked so darn light. Rubbery and drenched in sauce. Fries were nice and hot. Not cooked crispy but I understand fries and delivery don’t go hand in hand. But my wings were horrible. I ate one and a few fries. I was done. I’ll have to recook these things in the air fryer some other time. The sandwich was for the wife. Bread, meat, cheese. Bland sandwich but its what was advertised. I’m just extremely disappointed in my wings as I was craving some. Entire reason from ordering there. Looked at the receipt for 33 bucks. I see well done under fries and well done do not drown in sauce under the wings. So they got the message they just don’t follow them.

Imo's is good when it's good. Consistency is typically their problem. Not so with the Collinsville location. Always good ???

It's an odd pizza for me. Super thin ...sauce is ok cheese is