Subway - Colma

Denied service on 7/29/23. We give 1 star for being denied the opportunity to order. After a long trip, my family and I were happy to find online a Subway that was open until 11pm. We entered the facility at 10:15pm and stood in line for about 2 minutes. The worker later says, “Oh, we’re closed,” Then he proceeded to make the sandwiches for the couple ahead of us. He continues, “The ‘OPEN’ light is turned off.” We replied, “Oh, the website says 11pm.” To that, we received no reply. As we started to walk out, I overheard the other customer say to the worker, “The sign is turned off! It’s clear you’re closed.” Then they both chuckled. I’m not sure if they are friends, but I wouldn’t be surprised if they knew each other. And the fact that the worker allowed us to walk in and stare at the menu for a bit means that he took some time to debate to himself whether he wanted to serve another customer, or simply close early. He made that decision at that moment. And I’m sure franchises do not honor this type of character in their employees. The picture included in this post is what I took on the way out. It also falsely advertises hours of operation. It’s understood that the employee did not know how hungry my family of five was, but it should be understood that hour of operations should be honored (at least up to 45 mins before closing) because it only takes 5 mins to make a sandwich. If the worker is tired, tired is besides the point. I just think that Subway was under-represented. This post is for everyone to understand that hours posted for this location are not reliable. Think twice before exiting the freeway and wasting your time. Or call first.

Friendly staff, helpful and fast! Convenient location by Colma BART. Parking is minimal though.

I ordered online through the app to get the buy one sandwich and get the second half off. I ordered the Stephen curry meatball sandwich with lots of veggies. My mom got the Italian BMT with mostly everything they don't give enough extra toppings or she didn't see the sauce and it tasted dry. For the Stephen curry meatball special it was pretty decently. I wish they give out more topping at this location where is the one at skyline plaza give more.

I wish I could give negative stars! The food here is motherf$ @ing disgusting!!! I wish I had Covid so I didn't have to taste this sh!t!!!

Horrible...chicken i think is bad...i have been sick for 2 days with stomach issues...the way or the temp of where they store their meat is not correct.. i need to call a inspector