Wendy's - Columbia

I ordered a number nine with a double burger meal and a 6 piece chickening and they gave me only five chickening bugs and it was kind of hard, but except that the service is great food: 3/5

We went at around noon on a Saturday, restaurant was very clean and service was great. Everyone was very kind. Food came out as ordered and was very good. At the end someone must have heard our kids asking us for ice cream because we were given a couple of Jr. Frostys! This will be our go to Wendy’s in this area from now on! Thank you!

I ordered 6 biscuits and I said the dollar special and the young lady asked me did I want egg and cheese on it and I said yes ma’am she said anything else I said grape jelly. I had to wait for them to make it which is great that mean it was fresh. But I only got three with cheese and egg and three without. When I call telling a young man what went on he’s telling me he was there and he heard what I said. And he was kind of rude telling me to let him finish. Which I was trying to finish myself. He’s gonna tell me what I ordered cause he was there. And I told him what I said and he’s gonna tell me that’s not true and raise his voice. Now I’m telling him don’t talk to me like that so he just put down the phone and discontinued the conversation. They are rude and disrespectful and I know what I said and I know what I ordered. Teach your employees how to answer the phone. And when it doesn’t Go their way do not put down the phone and just stop talking very rude and disrespectful.

Got there at 6:50 am, hours say they open at 6:30, they where there but wouldn't open up or answer the drive thru.

They get your order wrong but they do fix it and exchange it for the right one. The food is always hot and the fries are outstanding compared to any other location.