Windy City Grille - como

We've gotten carryout several times and the quality of food is consistently decent. The service is businesslike and efficient, but definitely not friendly unless you're a local or regular.

First time visiting and was horrible! I asked for cheese on my salad and shrimp taco, didn’t receive it. Also the taco was salty as HELL! When made the waitress aware of the issue she stated “ that’s fine”. Waitress was sooo nonchalant with not great caring customer service. When asked for the manager she had the same attitude, no extended apology or nothing! Manager just stated “ I will speak with her and the next time you come it will be better “. I WILL NOT BE RETURNING!!! I’m not the one to throw the race card however we were the only African American family in the establishment at that time however we always live by being kind, courteous to everyone and do unto others as you will have them do unto you regardless of the color of you skin.

Wonderful place to eat... Great food. BUT... they 've decided to start adding 18% to the bills for no reason. Now, I normally tip 25-30%, but if they want 18% then that 's all they 'll get. (Keep in mind that a 'gratuity ' is by definition optional! I 'm actually choosing to dine other places since this practice started. Shame on you Windy City. Your greed is costing you...

Sliders good cokes bad service bad added tip in bill and never had service ask for refills or anything

My friend and I were here today, sliders were good and cooked fine, we ordered onion rings and they were cold. My bill should have been $10.00 tax nooo it was $19.00 and change after all the add ons that were not expressed. We also discovered there was an 18% gratuity we were not told about in advance. Normally I would leave $5.00 if 20% is less. Not today. I understand adding gratuity with larger parties. We were only table of 2. We were also charged extra for sauces that came with food we did not open or eat. Also charged for using a debit card. I will not come back