Sushi Causa Nikkei - Concepcion

Atención rapida y amable. pedimos una tabla que fue bastante rica y llenadora, pisco sour hecho como dios manda, no con juguera, muy rico. habia poca gente. lo malo es que la carta que nos entregaron estaba sucia.

The best I have tried exquisite 100% recommended, excellent attention

Excellent kitchen and very good letter but everything dies for the service. do not have to pay with cards so it must be made with cash or with transfer. the dishes went out every 20 minutes, taking an hour and a half between the first and last dish between the diners. Also from the kitchen they sent the wrong dishes in the proteins, we asked for tuna and arrived salmon, we finally agreed to receive the dishes for the delay. they do not have command systems and the accounts deliver it in a very unreadable paper and it is not really understood that they were charged. put an eye on these last issues. It's regrettable that such a rich menu is lodged by this kind of situation.

Nefast! Sometimes there are situations that can be understood in a restaurant, others not: 1. a dependent who made sushi lowered the mask and sucked each of the fingers, then continued to make sushi without washing his hands. 2. local disordered and dirty. No one put a cloth at the table where I sat (outside) or by covid measures, or by dust. 3. the waiter prepared the bebestibles, served and ran, which was in disastrous attention. 4. in the food preparation area open boxes, paper strips and dirt. 5. does not have debit or credit, only transfer, and they give you the data on a scorched and blurred paper written with paste pencil. 6. the table that cost $20.000 brought food samples and very unbridled, the ceviche had no taste and just lemon, syrup seafood. I hope they can improve.

Only in order to give feedback and to place the customer center in its business model. 1) does not have a card, only a transfer..In my case I had to go to the glass where they place information. 2) quite disorganization between the person who attends and administrators for the amount of activities they perform and impact on good information and communication. 3) not tolerant to criticism, which does not focus your vision on customer and service. 4) cleaning and order, messed up in the meson kitchen appliances 5) approach the customer with the delivery that is not available at the time order your dish to carry. lack of maturity in the service and as such of the people who have to respond to these situations and most demanding customers in service.