Panera Bread - Concord

I stopped here 30 minutes before closing to a coffee bc I went through and needed something to keep me awake, and the employee looked frustrated and blurred. When I asked for coffee, she asked another employee in the lobby (with an acidic setting) if they still have coffee. The other lady said: No, I just poured it out. You should close the products first. You lost my service after the unprofessional attitude.

It seems like the restaurant could benefit from new management. The men's room was out of paper towels, and the women's room had a broken paper towel dispenser. Additionally, a bug made its way to our table (which was near the door, so it might not have been their fault), but when we brought it to the staff's attention, they did not take the initiative to clean it up. The dining area also appears to require more attention to cleanliness and overall maintenance.

Visit was OK. Prices have increased, and portions have shrunk. I got the new Chef 's chicken sandwich. It was $11 for a sandwich the size of a McChicken and an apple. NOT worth it. $11 gets you a much larger, easily as tasty chicken sandwich at Chick fil a, or even Bojangles. To be fair, service was decently fast, staff kind, and place was clean.

I had a chicken avocado sandwich, and it was tasty. However, the only side option available was more bread. The restaurant itself was not very clean, especially in the dining area, although the cooks appeared to be clean.

Pretty good for fast food. Service was quick and quality good. After I rang up my own lunch, the virtual cashier asked me for a tip. I bussed my own own table when we were finished.