Love To Eat - Conwy

Disappointing that this once lovely cafe has gone downhill . Fish , chips and peas served on a small tin plate . Fish grey and watery . Chips very thick and too long for the plate . The chips were pale … obviously the fat was not hot enough . For 12:95 I would at least have expected a ceramic plate ! I often used to call in when family were in Wales . Never again ! My advice ? Teach the cook to cook !!

Great place to eat and lovely atmosphere. The staff are very friendly and nothing is too much trouble. Would definitely recommend this place

My wife, our next door neighbor, and I stopped by for a cup of tea and cake. When the waiter took our order, I asked for scampi and chips. He asked if I wanted mushy or garden peas with my meal, and seemed a bit surprised when I chose garden peas. To me, it seemed like a reasonable choice. Unfortunately, my food never arrived, and it was not included on the final bill. It turned out that the waiter had not placed my order with the kitchen staff. We paid for our tea and cake, but when I mentioned the issue to the waitress at the counter, she showed no interest in my complaint. The table was sticky and the menu cards were dirty. We used to be regulars at Love to Eat, but after this experience, we will not be returning. The service has gone downhill significantly and they will not be getting our business again.

After strolling around the pier and shops, my group and I decided to stop at this restaurant for drinks and cakes. After a few minutes, I went up to the counter to order, but the girl told me she would come to our table. We waited for what felt like 30 minutes, feeling ignored and invisible. We were seated near the counter where the employees could see us, but none of them made eye contact. There were still dirty cups on our table from the previous customers. Some other customers also left while waiting. Eventually, we decided to leave and went to another coffee place where we were served promptly with a smile. If I ever visit Llandudno again, I will definitely not be returning to this restaurant.

So I went towards a table with my 2 children and realised they were closing so began walking away. As I walked away a lady banged into the glass whilst she was trying to leave. I saw and heard the incident then saw 3 members of staff around her. I was telling my children what had happened to the lady when one member of staff ran out to me. I thought she was going to ask me for help but instead, she was so rude and said “excuse me, my managers just banged into the glass trying to come after you because she saw you take something from the table”! The audacity shocked me! How dare she accuse me of “stealing” the measly packets of sauces and sugar from the table! The sympathy I had for the ‘manager’ quickly disappeared as I realised why she’d ran into the glass: A) The manager is a liar because she clearly didn’t see something that didn’t happen. B) She should know where the door is if she manages the store! C) She didn’t walk into the glass because she “saw me” do something she walked into the glass because of herself. D) Customer service clearly needs working on. E) I hope the 5p packets of sauces and sugar was worth the “bump”! F) Yes, we were the only brown people there. Enough said.