The Olive Grove Deli Cafe - Conwy

The cocktails are delicious they will make you one of your choice that isn't on the menu. The only minor complaint we have is that they don't have any cocktail cherries haven't for our last 2 visits a Manhattan traditionally comes with a cherry. The staff are pleasant, the ambience improves with more people. Bit cold early on.

Great evening, staff were fantastic and the music was fab! They can make any cocktails you request too, so if it’s not in the book just ask

They really do need to update their website as to closing times or at least put that they may close early be more customer friendly

Hands down the best breakfast I’ve ever eaten. Not one bit of grease to be seen, and everything on the plate tasted delicious. Especially the mushrooms and the sausages. Would highly recommend visiting for breakfast or lunch. Also very lovely and welcoming staff.

One thing I will not stand for is verbal abuse and bullying . The female owner of this establishment is a nasty bully who treats and speaks to her staff appallingly . I visited here with my partner for lunch after we were recommended it by a friend (and given, the food is lovely). Sadly we were “welcomed” by the horrible female owner who looked at us up and down and barked and order at her staff to seat us. She observes them like a controlling dictator , snapping at them for the smallest (and always) minor mistake. They genuinely all look like nervous wrecks . I took one young staff member to one side and asked if she was ok after the owner was vile to her . If anyone spoke to my child like that I’d be furious. The poor male owner (her partner/ husband) looks terrified around her. The owners daughter clearly had preferential treatment in the workplace and she barely cracks a smile either . The decor of the place is lovely and the food is varied and fresh (albeit a little over priced), but the customer service and the atmosphere is nothing short of horrendous . This female owner clearly hates working with the public and lacks even the most basic customer service skills it’s extremely uncomfortable to watch her speak to customers and her lovely loyal hardworking staff. If the female owner reads this please alter your behaviour and tone as you’re a bully. Why she works in a public facing list I will never know. The way she is with the public and her staff was honestly like something out of a sketch show it is that unbelievably rude. I am a strong willed , confident professional and even I was upset and felt intimidated by her . The sooner she retires the better ! What an awful afternoon it was . Absolutely shocking !!!