Montana's BBQ & Bar - Coquitlam

My partner and I went to the Coquitlam Montana's for dinner in June. He had the ribs with Mexi corn and I had the hand carved steak. My partner's meat was okay, the mexi corn was a joke, it was a part of last corn cob, seriously, it was about 3 inches long. My hand carved steak with baked potato came on a plate that could only be described as a disgusting mess. I've ordered steak there many times and it has always been presented on a clean tidy plate. For some reason this time my medium cooked steak was swimming in meat juice. My baked potato was soggy from the meat juice. I asked the server for some napkins so I could soak up the juice from my plate. The person who served the plate was not the same person who took our order. Seriously, the plate never should have left the kitchen looking like that. In honesty I should have sent it back to the kitchen and called the manager over but I didn't. My partner suggested that I take pictures and post to social media but I didn't want to do that. Now I wish I had taken and posted the pictures. I contacted Montana's customer service that night and asked to be contacted. That was nearly a month ago. 1st I received an automated response that some one should be in contact with me within 2 business days. I waited almost 2 weeks and contacted them back to say that nobody had contacted me. They responded quite quickly to say that they had contacted the restaurant and someone should be in touch soon. Here we are another 2 weeks later and still no response. I truly feel they do not care about customers. We were going there pretty regularly, about every 3 a 4 weeks. We can find other places that appreciate our business. But what a big disappointment.

We arrived here on a Sunday around 4:15 pm for dinner. We both ordered the beef rib with apple butter sauce. Our food arrived about 15 mins later. Their home made chippers were really good too.

What a RIP OFF for 30$ all u can eaGet served a full rack perfectly cook then u ask for the next one it takes forever to arrivedStaff disappearsNext order of rack arrives and the quality and portion size dropped significantlyGO TO BUTCHER BLOCK INSTEAD

My wife, son, and I just had a terrible experience at the Coquitlam Centre Montana's. To the point where the manager of the day (5:00pm on May 2nd) threatened to call the police if we didn't pay the last $9 of our $80 bill...but I should explain.My son's and my food was great - steak and chicken strips. The cheesy/spinach appetizer was also really good.My wife's chicken and shrimp was the problem. She said the chicken had an odd aftertaste, and that it had a strange texture - for chicken. We tasted it and agreed that the texture, gelatin like, was indicative of a processed meat. We complained to the server who offered a change of dish. My son (a butcher) and I were halfway through our meals, so my wife said said she didn't want to wait again, and told the server we were expecting the dish to be discounted. The meal was 13.99, and they took just 4.99 off. We were not satisfied, and asked for the manager. She was overall abrupt, and told us that that was all she would do. We said, if you prove it's real chicken, by bringing it out, we'll pay the difference - she declined. I told her then we would pay the bill, minus the $9.45 difference, and leave; she threatened to call the police. I left the cash to cover the full undisputed portion of the bill, along with my name and phone number. In all we waited about 30 minutes for the threatened police - they didn't come. The staff ignored us during that wait. Mall security was waiting outside with their emergency lights flashing...but they didn't approach us. I await a phone call!

I had the Honking Big Beef Rib. One rib,it was like a roast. Tender and I had a choice of sauce on the rib. The food and presentation was very well done and more than I expected. The cost was half the price of some restaurants I've been to and better food.