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Feedback gevenWe visited for the Barbie afternoon tea, which was enjoyable, but there was no sign of anything related to Barbie—no pink balloons or creative touches at all. It was quite disappointing for the kids. While the staff were wonderful, friendly, and helpful, it feels like they need to step up their game if they want to continue promoting themed events.
We had dinner at a peaceful restaurant on a Sunday evening, where only four other tables were occupied. The atmosphere was stunning, as we were seated next to a curtain wall that offered a view of the river and the Lee Valley. The service was professional, friendly, and courteous, though it was a bit slow and inattentive, likely due to the low number of diners. We were welcomed with complimentary bread alongside hummus, olive tapenade, and flavored butter. I ordered the pork belly, which was excellently prepared and beautifully presented, though the portion felt small considering the effort that went into it. My partner chose the fish cake starter with crab meat, which she enjoyed. For our main courses, we both opted for the special Dover or Black Sole cooked on the bone, which was delightful. Unfortunately, my partner's fish was undercooked and needed to be sent back. Although the kitchen made an error, they redeemed themselves by quickly preparing new plates for us both. The dessert was a standout, with my orange posset being perfectly balanced, while my partner's white chocolate mousse was visually appealing but not to her liking. As a goodwill gesture, the restaurant comped my partner's glass of wine, although I believe they should have comped the desserts given the issue with the main course. Overall, the restaurant offers a lovely setting, and we might consider coming back, though it would likely suit those looking to enjoy a leisurely meal accompanied by pre-dinner drinks. There is definitely room for improvement, especially in the kitchen and in customer relations.
I highly recommend this restaurant! The staff is incredibly friendly and attentive. I ordered the steak, which was cooked exactly as I wanted, and the portion size was larger than I anticipated, making it well worth the price. They also have an excellent selection of wines. The salad was fresh and surprisingly well presented.
Fabulous restaurant on the banks of the River Lee. After entering the Hotel, you walk into 5 star luxury. Had a drink in the bar prior to our meal the bar staff were lovely welcoming with a wonderful relaxed atmosphere. The Menu in Springboard Restaurant had a array of locally sourced food with our choice being O Cornell's dry aged Angus. Staff in the Restaurant were exceptionally professional friendly in particular Irene who looked after us with her warm wonderful charm. We will certainly return in the very near future… Martin Ruth
Have been staying in this hotel over the years and have to say the food has always been exceptional. Flavoursome visually appealing and top class. Have not been disappointed yet. IRENE our server (on several occasions) has always been warm personable and knowledgeable about the menu. The setting and views have to be some of Corks best. Who needs to converse when (if the time is right) ypu can just sit and stare out the vast windows and explore some of Cork while you're enjoying your beautiful meal. (This view comes into its own at an early breakfast ..you won't want to leave the breakfast area)
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