Firehouse Subs Saratoga Town Center

Dirty tables..Dirty floors..Dirty men's room...2pm after lunch rush. No one was cleaning. Sandwich was good though. Trash cans were full, too.

I only ever order through the app for pickup. My sandwich is always ready when I get there.Sometimes my order is wrong. I request no bacon and no pickle, but sometimes they still include them. I know it’s out of habit, and it’s better than me requesting something and them not including it.

I have to say... Firehouse Subs are one of the best sandwiches I've ever had ... a little pricey but worth it

My partner recommended this place because of a delicious experience via brisket sandwich from his recent past but as we entered the place, the employee who approached us was almost void of emotion and animation to the point we had to ask her to blink to make sure we all understood one another. No rush or urgency towards service, the two staff members had us waiting for over 25 mins for three sandwiches. The food was good but left me appreciating more so the simplicity in their conveyor belt methods from subway. As we left with our bag of food, it dripped out the bottom with bbq sauce and required us to reassemble and clean up their lack of awareness. I will and have found better service and product elsewhere, thank you but no thank you.

I enjoy going here because the service is always very friendly and the food is predictable. Our orders have always been made correctly so far, though it's slower to receive the sandwich compared to some other restaurants. I enjoy the sandwiches, though my personal opinion is that they are not very flavorful. I always ask for sriracha to add myself so that it has a flavor. Regardless, I would recommend it (most people don't like food overseasoned like I do anyway).