El Torero Mexican - Cortland

My friend and I went out for dinner, and I ordered two chicken tacos, rice, and a margarita. When I took a bite of my taco, I felt something crunchy, which turned out to be a plastic tag. I was immediately disgusted and couldn't finish my food. When our waiter came to our table, I politely informed him about the tag, but he didn't even offer an apology. Later, when he presented our checks, I noticed I was charged for both tacos and the rice. I told him I wasn't going to pay for the tacos, and he replied, "Well, you're at least paying for the rice and the other taco." I am very disappointed with the service and cleanliness of this establishment. It's frustrating that when I showed him the tag, he simply picked it up and took it inside with him. I understand that mistakes can happen, but basic courtesy and an apology would have gone a long way.

We went in for lunch, and it seemed like most of the workers were at the bar area socializing instead of working. They were very loud. Food was very bland and not a good representation of Mexican food. I make better tacos at home. Service was horrible. For example, after taking our empty plates, the server walked off and didn't come back. We had to flag someone down who told our server to give us our ticket. He was too interested in socializing.

Our food came out at 3 different intervals and there were only 4 of us. At no time did any staff check on us until it was time to get the bill. When we informed the young man that the service was sub par he just laughed nervously. My wife asked for a box but instead they brought the check. Then they were absolutely incredulous to their lack of service. To the point of being ignorant. Then they wanna tell us not to come back. We'll you ain't gotta worry about that. This place sucks to the highest degree. By the way it was one of the owners that behaved like this.

We absolutely enjoyed this place! The food was so delicious! We both got the 4 corn tortillas chicken tacos which were gluten-free! It even came with a side of rice and beans. The chips and salsa were both very fresh! Best Mexican food we ever had!

We stopped here on a family outing today and we will definitely be back! Great food and service and the kids say this is 5 star our most favorite restaurant ever because of the amazing food! And we have to agree the food and drinks were fantastic!