Bailey's /honest Lawyer - County Durham

Very nice restaurant. The steak is very fresh, also cooked very good as requested!

This is a good place I was really surprised . Food was great and the service was good too .I'd come again .

Updated again: The past 3 visits have been disappointing. Used to book out for cmas parties and unfortunately some ppl still use this as a 'big life events ' restaurant. The server was a man in his 50s that has definitely served me before. Our last visit was a woman who seemed new, she blamed poor food and service on covid. Last nights was working for a tip but made it clear he wasn 't enjoying serving us or any of the other tables. Food was moderate. Prime rib, crab and a few other things weren 't available and weren 't mentioned until after our menus had already been taken. One of my guests ordered king crab and received a snotty response about how he should know king crab hasn 't been available for the past 4 years (yet it 's on the menu? We ordered a bunch of appetizers and 3 feasts for the table. Steak was a small thin overcooked piece of tender delicious meat. Chicken was very dry and seafood didn 't taste even close to fresh (we tried every available option from the appetizer and main menu . We had to waive down the server for drinks every single time. After coming to Bailey 's for years it 's safe to say the atmosphere is still a great vibe but go for a drink or maybe an app and then head to a actual restaurant that wants your business for dinner and will bend over backwards for dietary restrictions. Bailey 's is NOT a very gluten-free option restaurant (which is 100% off their mark for pricing and menu . If I 'm going to a restaurant and having the crcd machine handed to me again where the tip options start at 18% of the after taxed total, it won 't be Bailey 's. And yes, I 'm aware of the custom option button but when you 're paying a bill near $1000 it 's pretty rude to assume you 'd be happy to tip 18% on the taxes too, also to mention it 's low brow to have suggested amounts at a restaurant that once was as iconic as Baileys. Looking forward to seeing an episode of Gordon Ramsay 's restaurant rehab on it one day. There is no way this place is making money anymore. Don 't bother responding as the manager. My opinion was earned and not changeable with a gift card for another subpar experience.

I came here for a friends birthday party on April 7 2023, and the experience was so terribly bad that it still haunts me almost daily. No joke. My friend is planning another bday and we all agreed not here. I have received better service at McDonald’s. I do not recommend anyone to support this business after the way me and my 6 friends were treated here. This is what happened: I arrived around 7:05 for a 7pm reservation and this old man (he was old and had greyish hair and was skinny) seemed to be the host. Who I had to go look around for mind you. I was very kind smiled said hello and told him I was here for a reservation under “Clara” for 7. No hello no smiles. Just “what reservation?” I repeated myself. He did not look at a single book or anything. Just said “No. there’s a reservation for 2 under Clara. They are already here”. I assured him that there is a birthday dinner happening upstairs for Clara for 7 and we just kept going back and forth him saying no sorry they are already here. He was so hostile that I decided to leave and wait outside for the my friend who made the reservation. She came a minute or two later and she came in and she as well told this mean old man that she made the reservation that it is for 7 people at 7. She aswell had a couple of our friends with her. He was very rude and argued with her. Finally I jumped in and said “well are you full? Do you have any other tables upstairs”. He said yes we do, but the kitchen closes in 10 minutes so you will need to hurry. We all rushed up concerned about the time. Before seating us he stops at a table with a book, opens it and points “see look! Clara for only 2. I answer all the phones around here I know exactly what is going on”. I was shocked We finally are seated, get the other two girls over who were seated at a different table and we put in our drinks with this old mean man who I unfortunately had the pleasure of talking to. He comes back gets my drinks wrong, I kindly correct him and he starts apologizing profusely for the drink mistake. I tell him it’s okay not to worry at all. We put in our food orders and we are talking amongst ourselves. Everyone was shocked and sad at the treatment we had just received but we said let’s brush it off it was just an accident. 20 minutes later a group of us decide to go downstairs to the bathroom. On the way to the bathroom I can not lie, this is what we witness: A GROUP OF GUYS COMING UP TO THE BAR AND THE BARTENDER LOUDLY SAYING “THE KITCHEN CLOSES IN 45 MINUTES”. We all stopped dead in our tracks and we’re shocked. I went up to her and said sorry repeat that. She does. So I use the bathroom and come back upstairs and I tell the birthday girl what we heard. She teared up. Why would he tell us it closes in 10 minutes you better hurry when we got here? Did he not want us to stay? But how effing dare he? So at this point I’ve taken enough disrespect from this man and I call him over. He comes over and I ask him. I say so we came in u told us the kitchen closes in ten minutes. I just came from downstairs where I was told the kitchen closes in 45 minutes.” He looks at me blankly. “Okay, so? The kitchen closes when I say it does” . No lie that is what he said Yeah that’s when I went off. I said how dare he. I went off on. About the bad treatment he’s given us, about the way he’s spoken to my friends, about lying about the when the kitchen closes so we would leave, and about ruining my friends birthday. I told this mean old man that he is not to return to this table or be within eyesight of it. He’s done enough. He says nothing and leaves. Mind you, we haven’t even got the food yet. Food comes the female waiter wish I could remember her name, god bless her, but she was the worst server I have yet to come across here on earth. No lie. Terrible. Omg. Gets the food price wrong on the bill, is short and rude. I am not writing this to get anything.I want you guys to know that your terrible service and disgusting attitude is appalling and I will never in my life go here again.

Food was ok but nothing crazy. I'm not going to rush back. It was very busy and there seems not enough servers. Perhaps someone didn't show up?