Bengal Lounge - County Durham

I've ordered from here before and it was beautiful. .maybe I bad night tonight I don't know? Won't be going back again meal was terrible? King prawns like rubber one was well it didn't look taste or even have the texture of a fresh king prawn ,popperdom had an unusual taste and I've been stuck on the toilet now for an hour ....since I ate them sorry like but I won't be coming back ...give the delivery man his dew tho he was quick and polite only thing about the experience worth mentioning. ..never again 23 quid and I'm glued to the bog seat

I don't really know where these negative reviews come from . Indian is one of my favourite foods I've eaten them all over the Country including Bradford . To me this restaurant is up their with the best of them . Great food , lovely staff just excellent all round . My wife is a good cook and is very fussy where she eats , she recommended this place to me a good few years ago All I can say is we have never had a bad meal here and you get what you ask for so don't listen to reviews that are any other

Having gave up with a delivery been of poor standard missing salads chutney substituting king prawn for micro shrimp. not the price mind. we arrived fairly quiet starter was very good main meal curry not what I ordered less chicken than the usual Tikka was over cooked dry. came to this place for over 10 years

Myself and my family have visited regularly, however recently when ordering a takeaway I found glass in my curry. Upon calling to inform the restaurant requested I take it back, despite it being after 10pm I drove back to show them. Their response was very disappointing, there was no apology, and the gentleman became quite defensive. I explained I was concerned there may be more in the batch, and wanted to make them aware so they could dispose of any potentially contaminated foods, he said there wasnt a need as there was no glass in their kitchen. He eventually offered a refund however I would have preferred an apology. It's a shame after so many visits we won't be visiting again, when some better customer service and understanding would have made all the difference.

I had food here whilst staying nearby for work. The staff were friendly and welcoming. I was a bit surprised that they had a sign saying cash only, which I only spotted once I was pretty much at the bar area. Although they said I could do a bank transer, which I did at the end. I asked the staff about food intolerances, as I have a few. They were really good, and confirmed what I had ordered was suitable. They came and checked the dips with me for the poppodoms to make sure I was ok with what each was and what was in it. They said 1 dip I couldn't have and 1 they said I shouldn't have as they weren't sure. That's a good level of checking, more than I've had in some other places. The food was very tasty, good sized portions and served quickly. Would come again if in the area in the future.