Redz - County Durham

In here for the 3rd time since ownership change. Definitely going downhill. Chips greasy, batter inconsistent. Fish still very good. However, the worst thing for me was the way the owner/manager treated his staff. Belittling them in front of colleagues and customers, it bordered on bullying and if I'd been employed there I'd have walked out. I'd predict that if something isn't done about this situation the business will fold.

Amazing place! I go at least once a week, always on a Saturday morning, and never have a bad thing to say about the place. The girl at the front of the bar is always 5 so polite and remembers her regulars! You can tell she likes her job . Delivery is always so quick and the drivers are always very kind . Wouldn’t recommend on a Friday or Wednesday as delivery times are always slower but other than that never had any issues.

I have been a customer at this restaurant for many years. This was my first visit since new owners took over, and unfortunately, it will also be my last. The portion sizes were small, and I was shocked to find a long dark hair in one of my battered sausages and a hard rock-like object in one of my chips. It is disappointing, as I used to enjoy the food here.

It is now under new ownership, so went in yesterday to get 2 lightly battered fish and one chips, the fish bar was reasobaly busy, however 7 staff behind the counter with little supervision and none of them really knowing what was going on. Any way got home and found I had been given 1 lightly battered fish which was fine however the other fish was not lightly battered and was awful, dry and tasteless the portion of chips was miniscule, will not be going back here again, the old owner ran it perfectly and never had a bad take away from him. This place still only takes cash as well

Not keen on their mushy peas or curry sauce but everything else is great. Good fast service and prices. Always use this chippy.