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Feedback gevenThe pizza was overly cooked and had a strange texture—both hard and soft at the same time. I won't be ordering from this place again.
I recently moved to West Covina, so I updated my PH location in the app. I ordered delivery, and the pizza was well-made, delicious, and arrived hot. Thank you!
I placed my order at 7:34 PM, but both the pizza maker and delivery person were on break, which resulted in my order being canceled without my knowledge. I waited for two hours before I called to find this out. I hope the manager is made aware of this issue. Thank you.
I had a terrible experience with customer service at this Pizza Hut. The manager was even more disappointing. They messed up my order and when I asked for compensation, the manager reacted with an attitude. It’s frustrating to encounter such rudeness, especially from someone in a management position. Being polite doesn’t require a formal education or a lot of money, yet it seems that isn’t a priority here. I hope Pizza Hut can improve their service. I would recommend avoiding this location if you can.
The staff and service at this restaurant are outstanding. It's situated off San Bernardino Road in West Covina, right next to a Burger King.
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