McDonald's - Cremorne

I cannot express how disappointed I am with this place. My kids were craving McDonald's, so we ordered the family package and ended up with 2 missing burgers. When I called to complain, the phone rang twice before someone answered. They offered me a partial refund, but it ended up costing me more time and money with the rising fuel prices. This was not only frustrating for me, but it also left my two youngest kids without their meals, which they were really looking forward to. I will never be returning here again. Bilal, the manager, told me when I returned two days later that they would not fully refund my $53.85. I have proof with photos of the missing items, yet I am left with no refund and no resolution. For your information, my order was number 115 on July 2, 2022, at 7:57 PM.

Oh my goodness. I ordered my usual: 27 chicken nuggets, a Big Mac with extra sauce, an extra large Fanta with extra fizz, a lemonade served on the side, and of course, my fries. I waited for my food for two weeks, okay not really, but it felt like forever. When I finally received my order, they gave me plain salt instead of chicken salt. Who does that? It's like not giving me a Gucci bag with my order! Anyway, the service was not up to par.

Had dinner with some friends and family tonight at 730 and was over run by 14-16 year olds hanging out eating their own food and many off their face. Running in and out of the store and out dancing. Not a nice or family environment....Management were of a similar age and enjoying the environment so did not have the ability to get an order right.

Coming home late from an event and stopped in for some late night desserts and hot drinks. Usual Macca's product but at least the service was quick and friendly and there was not much open in the area.

I recently ordered a Big Mac through the drive-thru, and it was cold and the fries were soggy. I would not recommend eating this meal, as I have had much better experiences at other restaurants.