Chili's Grill - Crowley

Was disappointed in the service we received my grandson didn't get what we ordered for him two food items he didn't get

Appetizer was still frozen in the middle. Tried to charge me for chips and queso when I had a free coupon(for queso or guac) and ordered unlimited soup and salad that comes with chips. Entree came with cup of beans that was cold and guac on plate was frozen. They said we have cold fridge that does that… Well take it out early dummy to let it thaw for lunch service. Just all around bad visit.

They where particularly friendly. Otherwise no surprises. It is consistent in what they deliver.

Most disgusting Chilis I have ever visited, and one the worst service experiences in general. It was dirty, there's no hand sanitizer, no one was wearing a mask properly, and everyone was being seating practically on top of each other. On top of that, we waited about 10 minutes before the hostess even appeared, were not given napkins, did not have drinks refilled, were not offered side options (we all were all just given fries and corn even though we could have picked) with our entrees, the food … – show

Food was not good tonight. Got the fajita and the cajun chicken pasta. Fajita not cooked fully and the pasta had WAY too much Tony's. Manager generously took them off the bill for us. Waitress was very sweet and apologized multiple times as well. 5 stars for the service.