Kaspas Desserts - Croydon

The customer service at this restaurant is terrible, especially from the Arab woman who claims to be the supervisor. She doesn't know how to interact with customers. I ordered their creamy cooler, but it tasted like regular milk. In a dessert shop, you expect something sweet, not just a glass of milk. When I complained, she was incredibly rude and insisted that it was company policy to not offer any replacements for dissatisfied customers. Even at McDonald's, they will offer a replacement if a customer complains. She also wouldn't let me speak to the manager. My family and I used to frequent this dessert shop and spent a lot of money there, but we will not be returning. I would recommend avoiding this place.

Came here to use my Meerkat code to get a bit off the overpriced desserts. Only to be told. Even though I came during the accepted days of the offer and showed the code that was on the meerkat app, the manager wasn’t accepting or honouring the discount. Seems Disgusting to use compare the meerkat to advertise only to change their mind when they have people in the door. Trading standards will be notified.

Absolutely amazing! The staff were friendly, our order was completed quickly, and the food was delicious. I will definitely be choosing Kaspa's over other dessert places in the future. The only downside is there is no parking, so it's best for locals or those taking public transport.

It’s very bad and the workers are very bad the waffles are always wet and dry the chocolates are expired and it’s stinks I don’t recommend it

I ordered this for the whole family and the waffles were extremely disappointing. The price was high as it was placed online however all the waffles were plain and barely drizzled with the requested toppings. Extremely disappointing