Burger King - Cumming

I had a chicken sandwich very rare. I ordered a chaking. it's thin, flat, and I'm very disappointed.

Despite the long wait for a staff member to see me at the counter, the woman who helped me was very friendly. unfortunately the bacon cheeseburger were cold and tasteless. the fries are good and hot. I would rather have left this feedback via the code in the acknowledgement, but I was not offered, and the personal was not visible.

I visit this location often, every single time I order the double bacon cheese burger I want it with no mustard. I have gone inside to talk with the manager the last time I went in there to tell them that 80% of the time it either has mustard on it or it is missing something else that's supposed to be on there, one time they forgot the burger...I want the management to know how abismal the attention to detail is when it comes to preparing orders. It is as simple as someone asking the cook, hey did that have no mustard on it? Obviously it does not happen and someone should be holding staff accountable. Terrible service.

This Burger King is the best BK I have EVER been to! The food is always hot, the staff are friendly and serve with a great attitude, even when they are short staffed! I don't mind waiting for my food because it's like hanging out with friends. The store is clean and the drive-thu area is neat and tidy. Other locations will give me grief about coupons and will only give me 1 sauce packet for my entire order, which includes meals for the three people in my car! However, at this location, when the lady at the window heard that the Zesty sauce was my all time favorite sauce, she gave me 6! My sister and I shared them and oooooh it was So good! This BK will always have my business.Thank you for repeated great service! Please pass on the kudos to your staff!

Food and service was great and quick inside! Regretfully there were about 10 cars in the drive thru and I had to get out in the rain to go order and get out food. I know, I'm a lazy bum! They need to have 2 lanes like McDonald's aid have that 2nd window when they are thus busy!